You've Got to Protect Your Team

Ideally, harassment would never happen.

But in our people-facing industry, you must be prepared when it does occur because HOW and WHEN you respond matters.

A poor or delayed response can damage trust, hurt morale, and even lead to legal trouble.

Your team counts on you to create a safe, respectful workplace, where harassment issues are dealt with swiftly and effectively. Protecting your team and restaurant success starts with building a culture where your team feels respected and supported.

Develop the Skills to Confidently Navigate Harassment

In the Addressing Harassment Claims course, you will...

  • Define Harassment

    Identify the different forms of harassment that can impact your restaurant staff

  • Determine Responsibility

    Explore a manager's responsibility in keeping workplaces harassment-free

  • Spot the Signs

    Recognize inappropriate behaviors before they escalate to potential harassment issues

  • Respond to Complaints

    Learn the best practices for responding to these sensitive claims with care

  • Conduct Investigations

    Perform thorough, unbiased investigations to resolve issues fully and properly

  • Comply With Laws

    Understand the key laws and regulations to keep your restaurant protected

I'm So Glad You're Here :)

I teach busy restaurant leaders and HR professionals how to build and maintain simple, effective systems that drive success throughout the entire employee lifecycle. After more than 25 years of restaurant HR experience and being recognized as one of the Top 50 Women Innovators in the restaurant industry, I've learned what it takes for restaurants to rise to the top.

Through straightforward, practical, and actionable advice, I've shared these insights with clients of Restaurant HR Group since 2010, and, now, as on-demand and self-paced courses in the Restaurant HR & Leadership Academy.

My books, including Restaurant Operator’s HR Playbook, Soft Skills Playbook, and Restaurant HR & Payroll Compliance Playbook (coming soon!), continue to help foster motivated and empowered teams and generate more restaurant success stories.

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